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WiLine Telephone Quick Reference Guide

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Welcome to the WiLine Telephone Quick Reference Guide! This comprehensive document is designed to help you navigate and utilize the various features of your WiLine telephone system effectively. Whether you're a new user or need a quick refresher, this guide provides clear and concise instructions to enhance your communication experience.


What's Included​

In this guide, you will find detailed information on the following key areas:

1. Voicemail Access​

  • Access your voicemail from your phone or remotely.
  • Navigate through mailbox options, message settings, and advanced configurations.

2. Call Forwarding​

  • Activate and deactivate call forwarding directly from your phone or remotely.
  • Learn about different types of call forwarding:
    • Forwarding to a busy line.
    • Forwarding for no-answer situations.
    • Changing your PIN for security.

3. Three-Way Calling​

  • Step-by-step instructions to initiate a three-way call, enabling you to conference with multiple parties simultaneously.

4. Using Call Waiting​

  • Manage incoming calls while already on a call.
  • Switch between calls or temporarily disable call waiting.

5. Call Pickup​

  • Answer a call ringing on another extension to ensure no important call is missed.

6. Anonymous Call Reject​

  • Block anonymous calls to avoid unwanted interruptions.

7. Caller ID Block​

  • Maintain privacy by blocking your caller ID when making outgoing calls.

View the Quick Reference Card PDF​

You can view the PDF of the Telephone Quick Reference Card below:

If you have trouble viewing the embedded PDF, click here to open it in a new tab.


This guide is structured to be user-friendly, featuring clear diagrams and step-by-step instructions to help you make the most of your WiLine telephone system. Whether you're setting up voicemail, forwarding calls, or managing multiple calls, this reference guide has everything you need to get started.

For any assistance, please ask WiBot, our assistant, or contact WiLine Support: