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Simplify Your VoIP Phone Setup with Remote Provisioning

Setting up VoIP phones can be time-consuming and prone to errors when done manually. WiLine's Remote Provisioning System (RPS) offers a solution that automates the configuration of your devices, ensuring they are ready to use as soon as they are powered on.

What Is Remote Provisioning?​

Remote Provisioning allows administrators to pre-configure devices before deployment. This means that when a device is powered on, it automatically connects to a pre-assigned configuration server, applying the necessary settings without manual intervention. This process is particularly beneficial for businesses deploying multiple devices, as it saves time and reduces the risk of configuration errors.

VoIP Phone

How Does WiLine's RPS Work?​

  1. Device Identification: Each VoIP phone has a unique MAC address. WiLine uses this identifier to recognize and assign the appropriate configuration to the device.

  2. Automatic Configuration: Upon initial startup, the device connects to WiLine's RPS server, retrieves its configuration, and applies the settings automatically.

  3. Ready to Use: Once configured, the device is fully operational, allowing users to start making calls immediately.

RPS Diagram

Figure 1. Yealink RPS Diagram (Source: Yealink).

Benefits of Using WiLine's RPS​

  • Efficiency: Automates the setup process, reducing manual configuration time and minimizing errors.

  • Cost-Effective: Eliminates the need for on-site technical support for device setup, saving resources.

  • Scalability: Easily deploy and manage multiple devices across various locations without additional complexity.

Supported Devices​

WiLine's RPS currently supports Yealink and Grandstream VoIP phones, ensuring a seamless setup experience for these popular models.

Getting Started​

To take advantage of WiLine's RPS:

  1. Access the Admin Portal: Log into your Admin Portal account.

  2. Navigate to Device Provisioning: In the sidebar, go to Activations > Devices. Click the New button in the options bar and select the Provisioning tab. Here, you can register your devices by entering their MAC addresses and Serial Numbers.

  3. Assign Configurations: Within the Admin Portal, assign the desired configurations to each registered device.

  4. Deploy Devices: Ship the pre-configured devices to your users. Upon powering on, the devices will automatically apply the assigned configurations, ensuring a hassle-free setup.

For detailed instructions, refer to our Device Provisioning Guide.

Need Assistance?​

If you have questions or need support with any integration, our WiBot virtual assistant and detailed FAQs are here to help. For further assistance, contact us at support@wiline.com. We’re always happy to assist!

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